وظيفة شاغرة: مطلوب عامل ميداني للعمل مع Caritas Lebanon

JOB SUMMARY

The Field Worker is responsible for conducting field assessments and household visits/phone calls to identify the eligibility status of beneficiaries in North Lebanon and ensure that the distribution of items on the field is going smoothly and as planned.

MAJOR DUTIES / RESPONSIBILITIES

Operational Activities

• Conduct assessment, survey and outreach activities as required
• Fill assessment papers as required
• Enter survey data on software tool as required
• Refer refugee cases that need follow-up to designated internal and external focal points
• Participate in the field work and respond to beneficiaries’ queries with good knowledge of relevant information
• Coordinate with other CL staff on the field
• Support in administrative work when required
• Report daily, weekly and monthly on activities and results to the team leader
• Perform any other task as assigned by the team leader and advised by the donor
• Conduct distribution of core relief items, weatherproofing kits or in-kind assistance for the refugees
• Manage the crowds during distributions and during monitoring of cash assistance
• Address people’s queries through the helpdesk in a respectful and professional manner
• Meet and warmly greet beneficiaries during the provision of assistance
• Ensure confidentiality and security of the database and files
• Assist in compiling, consolidating, and cleaning data at the field level to support operational decision making
• Check and verify all the information about the beneficiaries and ensure avoiding duplications
• Report any faced challenges to the team leader
• Collect complaints, refer them internally and report cases to the line manager

Generic Duties

Follow Caritas Lebanon operational policy and procedures

Respect the internal policies and procedures for example: dress code, attendance, discipline, etc..

Escalate any issue to the related manager

Perform other related duties as assigned by the supervisor

Working in-line with the donor’s compliance and accountability measures

JOB KNOWLEDGE

Academic:

• Bachelor degree

Other Qualifications:

• Strong capacity in collecting and sharing information, and keeping always relevant people informed
• Experience in community sensitization /mobilization
• Ability to multitask and deal with stressful situations
• Team spirit and flexibility
• Strong communication and interpersonal skills
• Ability to adapt to the working environment
• Strong organization skills and attention to details
• Maintain high standard of professional integrity in all activities

Related Work Experience:

• 2 years of experience in related field

Language skills:

• Fluent in written and spoken English and Arabic

Computer Literacy:

• Microsoft Office-all applications
• Software applications required for daily operations
  

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